PHARMAFORCE is a socially responsible distributor and marketer of leading pharmaceutical and health products.
At PHARMAFORCE, we respect our consumers (“visitor”, “you”, “your”) and recognize the importance of protecting the privacy and security of your information. This Consumer Privacy and Cookie Notice (“Notice”) provides an overview of the practices of PHARMAFORCE and its affiliates, subsidiaries and associates (“PHARMAFORCE”, “we”, “our”, “us”) with respect to the collection, use and disclosure of personal data about consumers. Personal data is any information that can identify you as an individual, such as your name and contact information.
The term “consumer”, “your” and “you”, as used in this Notice, is intended to refer to PHARMAFORCE consumers and visitors to the Site. This Notice applies to information collected on this Site. This Notice does not apply to or govern:
Should you consent to the terms of this Notice, PHARMAFORCE will collect and use any and all information stated in this Notice, for the purposes and reasons stated herein.
Should you consent to the terms of this Notice, PHARMAFORCE will seek to obtain the collection and use of your personal data where required by applicable law. PHARMAFORCE respects your decisions about the collection and use of your personal data. You have the ability to revoke your consent at any time subject to applicable legal obligations, and you may do so by clicking an “unsubscribe” link included in a communication or by contacting PHARMAFORCE using the contact information provided in this Notice.
PHARMAFORCE will collect information directly from you when you visit our website or use our other online services. We may also collect information from other commercially available sources, where we are permitted to do so by applicable law. Examples of the types of information we may collect from you includes:
If you choose not to provide PHARMAFORCE with your personal data, we may not be able to provide you with the products or services that you have requested, or inform you about our products and offers from PHARMAFORCE.
For more information, see Section “Information Collection” below.
We use the information that you share with us to provide you with the products or services that you have requested, to manage and improve our websites and the services we offer you, and to provide you with information about other PHARMAFORCE products or offers and those offers from our carefully selected business partners.
PHARMAFORCE respects your privacy and accordingly, only shares your personal data in a limited number of circumstances. We may share your information with our trusted third parties who provide services on our behalf (such as order fulfilment, or to send you information about products or services that may be of interest to you). We may also share your information with our carefully selected business partners where we have your consent to do so, and when we are required to do so, with government authorities to fulfil a legal obligation.
PHARMAFORCE has implemented administrative, physical, and technical measures to protect your information from loss or unauthorized use or alteration. We will only keep your personal data for as long as necessary to fulfill the purposes stated when collecting your information or as stated in this Notice unless a longer retention period is permitted or required by applicable law.
As permitted by applicable law, you have a right of access, rectification and deletion of information collected about you, and the right to oppose, the processing of this information. You can also choose how PHARMAFORCE communicates with you.
In accordance with applicable law, PHARMAFORCE will collect information about you in different ways, such as:
We will only collect the information needed to fulfill the purposes described to you when requesting this information. If you choose not to provide certain information, we may not be able to provide you with the products or services that you have requested, or inform you about our products and offers from PHARMAFORCE.
As permitted by applicable law, the information that PHARMAFORCE collects about you may be combined to help improve your user experience and to enhance our products and services that you may be interested in.
PHARMAFORCE will collect information from you when you visit the Site. For example, you may provide such information when you buy a product, subscribe to various services such as email communications, post reviews or other user-generated content, compile a “My Favorites” list or other product list, participate in contests, respond to a survey, or communicate with customer service. Below are examples of the information we may collect directly from you:
When collecting personal data directly from you, those fields that are mandatory or optional will be clearly indicated. If you do not wish to provide the information requested within mandatory fields, we will be unable to process your request or order.
Further information about cookies and how you can control these, can be found under Section “Cookies and other technologies”.
As permitted by applicable law, PHARMAFORCE may collect information about you from other sources, such as our business partners and through commercially available sources. Examples of the information we may collect from other sources include your name, contact information such as your email address or postal address, your date of birth, identity number, consumer and market research data including purchase behavior, and any publicly observed data or activities, such as blogs, videos, internet posting, and other user-generated content.
PHARMAFORCE uses the information it collects about you and your use of our Site for a variety of reasons related to our business operations and as set forth in this Notice, and we may combine information about you that we collect online, in our stores, via mobile applications and from third party sources. Below are some examples of how your information may be used.
Business communications: To communicate with you for business reasons with your consent or as permitted by applicable law:
Legal and regulatory compliance: Compliance, internal control evaluations and audits (conducted by PHARMAFORCE and external audit service providers), and, to the extent permitted in this Notice and by the applicable law, providing assistance to law enforcement.
PHARMAFORCE respects your privacy and, accordingly, shares personal data in a limited number of circumstances.
Some PHARMAFORCE sites allow users to submit their own content for contents, or to participate in blogs etc. Any information you submit or post as user-generated content to PHARMAFORCE websites will become publicly available information. We recommend that you exercise caution when deciding to disclose any information in such submissions or posts. PHARMAFORCE cannot prevent others from using this information in a manner that may violate this Notice, the law, or your personal privacy and safety. PHARMAFORCE is not responsible for the results of such postings.
As a global organization, your information may be transferred within the PHARMAFORCE organization located in a country that is different in which you live, or to our trusted third parties based in other countries so that they can process your information on our behalf. This may include the transfer of your information to the United States. By using this website or providing information to PHARMAFORCE, you consent to us transferring this information in accordance with the terms of this Notice and as permitted by applicable data protection law.
PHARMAFORCE will comply with applicable data protection laws when transferring your information to another country and has implemented procedures to protect your information in accordance with this Notice and applicable law, regardless of where your information is transferred.
PHARMAFORCE has implemented administrative, physical, and technical measures to protect your information from loss or unauthorized use or alteration. Your information is stored in a secured environment and access to your information is restricted to prevent against unauthorized access, modification or misuse and permitted to only those employees or third parties working on our behalf, on a need to know basis.
PHARMAFORCE will retain your information for the period necessary to fulfill the purposes outlined in this Policy unless a longer period of retention is required or permitted by law.
PHARMAFORCE respects your right to choose how we may contact you. If you would like to stop receiving information from PHARMAFORCE, you can follow the opt-out instructions provided in any communication message you receive. PHARMAFORCE will honor your request to stop receiving promotional messages from us, in accordance with you opt-out instructions. However, we may continue to send you service-related communications such as emails confirming purchases through our websites. We may also retain your information for recording keeping purposes, for example, to make sure that we fulfill your request not to send any particular type of messages.
When you consent to this Notice and visit our Site, we will, subject to your choices made via your browser setting, installing cookies on your devices that will allow us to recognize the browser on your device for the duration of the cookie session. Cookies we issue are used for the following purposes, during your visit to our site:
Cookies issued by third parties may allow them, during the cookie session for the following purposes:
Saving a cookie on a device is dependent upon the choice of the user and the device browser they use to exercise their choice. If you allow cookies on your device, these may be saved on your device, integrated into the pages you view, and can be stored temporarily in a dedicated area on your device. These cookies will only be readable by the issuer.
If you reject cookies on your device, or if you delete previously stored cookies, you may not be able to benefit from a number of features that require cookies to navigate some areas of our site, such as the default language you have requested or the country from which your device is connected to the Internet. We are not liable or responsible for the consequences related to impaired operation of our services due to the impossibility for us to record or read the cookies needed to operate which you have rejected or deleted.
You can set your browser so that cookies are stored on your device or rejected either systematically or by the issuer. You can also set your browser so that you will need to accept or reject cookies before the cookie is likely to be stored in your device.
Each browser is different, and your ability to manage cookies is often described within the browser’s Help menu. Please visit this menu to set your preferences.
Our sites also use Google Analytics to better understand how you interact with our site. To opt out of Google Analytics, visit:
We also suggest that you visit the following sites for further guidance about how you can manage your browser settings:
If several people use your device, or your device has multiple browsers, we cannot ensure that the services and advertisements for your device correspond to your use of this device and not to that of another user of this device. When sharing your device with other people it is your responsibility to configure your choices via your browser settings regarding cookies.
With your consent or as permitted by applicable law, these plugins may send information to the party that provided the plug in, even if you do not click on the plugin. The types of information that may be transmitted include your IP address, information about your browser and device, and the address of the web page you are visiting on our site.
We may update this Privacy Notice, by posting the updated version on our websites. We will give you reasonable notice of any material change but recommend that you regularly visit this page to stay information about how we may use the information collected about you.